Putting our customers first since 1957...

Privacy & Data Protection

At StarLoans we are committed to protecting your privacy. We use the information you provide to assist you with your enquiries regarding the arrangement of a personal loan. StarLoans is a lender and a credit broker.

StarLoans collects your information in order to assist you with the enquiry/service you select and does not store personal information. StarLoans recognises and appreciates the importance of responsible use of information collected on this site.

As a lender and credit broker StarLoans will use the information you have provided to:

- process the application you have made;

- make, or cause a search to be made, at a credit reference agency - this search will be shown in any other searches which are made in connection with applications made by yourself and other members of your household. The disclosure of multiple searches may adversely affect your credit profile and may make credit harder for you to obtain.

StarLoans may also use the information - to offer you other products which it makes available; - to pass your details on to a lender or lenders it feels may be willing to lend you money; - to pass on your details to another broker, if StarLoans is not able to arrange finance for you; - to write to you in the future with a view to offering you products it feels may be of interest to you; -to pass your details on to another broker in the future with a view to them offering you products they feel may be of interest to you; - to permit access to your information by regulatory bodies to ensure all parties are processing information correctly and complying with regulatory requirements.

StarLoans and other lenders and brokers may keep the information for several years. You can ask for the information not to be used to offer you other products.

Any other broker or lender to whom the information is passed during processing your application may use it in the same way.

Brokers and lenders may use one or more of the main credit reference agencies: Equifax, Experian and Call Credit. Information about which credit reference agency was used should be made freely available.

Use of cookies

When you visit the StarLoans web site, you can surf the site anonymously and access important information without revealing your identity. In order to improve our site, we use "cookies" to track your visit.

A cookie is small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (For some Web pages that require an authorization, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.) While StarLoans uses cookies to track your visit, and our Web servers automatically log the IP/Internet address of your computer, this information does not identify you personally unless you have otherwise provided StarLoans with personal information 

Data Protection

Burts (Hull) Limited is a registered Data Controller under the Data Protection Act 1998. Registration number Z6439069. We may hold personal information about you when you access the site and use it for the processing of your application and for fraud prevention.

For more information visit The Information Commissioner's Office at www.informationcommissioner.gov.uk