Putting our customers first since 1957...

Mission Statement

Specialist mortgage lender of second charge secured loans

Mission Statement

StarLoans will focus on its core business as a specialist mortgage lender of small Secured Loans

StarLoans will Deal Direct with its customers to achieve real customer benefits

Our aim is to offer financial solutions to homeowners by providing good value, flexible Secured Loans

Our philosophy is to avoid “rule based lending” so that we can accept as wide a range of applications as possible, based on individual circumstances

Our Secured Loans will have the highest possible flexibility, including further advances, so that we can be responsive to our customers' needs

Our aim is to build long term customer relationships through excellent customer service over the term of the loan

StarLoans will Treat Customers Fairly, both in spirit and regulatory adherence

Small secured loans: our approach

You may think that taking out a secured loan is difficult or slow. At StarLoans, this could not be further from the truth! We make the process simple to understand and can issue your secured loan after only ten days from your first enquiry.

We always emphasise that a secured loan will place your home at risk. However, our focus on small secured loans means that this outcome is unlikely to occur in practice. Why?

StarLoans only wants to lend you what you can comfortably afford - hence our focus on small secured loans. Our application form asks for your income and other financial commitments. We then assess whether you can afford the repayments and will adjust the loan term to ensure that this is the case.

What if you have temporary payment difficulties? Our policy is to be flexible and and understand that you may need a payment holiday.